Microsoft OneDrive is a widely used cloud storage solution that allows users to store, sync, and share files seamlessly. However, many users recently faced an unexpected issue—shared folders in OneDrive automatically converting into internet shortcut links (.url files) instead of retaining their original folder structure. This sudden change caused frustration among users who rely on shared content for collaboration.
After widespread reports and concerns, Microsoft has finally released an update addressing this issue. In this blog, we’ll explore what happened, why this change occurred, and what Microsoft is doing to fix it.
What Was the Issue?
Users noticed that when they accessed shared folders in
OneDrive, instead of opening as regular folders, they were replaced with
internet shortcut (.url) links pointing to the folder’s location in a web
browser. This unexpected behavior caused:
✔ Disruptions in workflows –
Users were unable to access shared content as they normally would on their
desktop or File Explorer.
✔ Syncing issues – The shared
folders were no longer syncing locally to their OneDrive client.
✔ Collaboration setbacks – Teams working on shared documents experienced difficulties accessing files offline.
The issue mainly affected Windows users with OneDrive’s sync feature enabled, leading to confusion about whether this was an intentional Microsoft change or a bug.
Microsoft’s Response and Update
After several user complaints across forums and support channels, Microsoft officially acknowledged the issue and announced an update to restore the traditional shared folder behavior.
Key Points of the Update:
✅ Restoring Folder Access –
Shared folders will now remain in the OneDrive sync client instead of
converting to shortcuts.
✅ Sync Functionality Fixed –
Users can sync shared content again without being redirected to a web browser.
✅ Admin Control Options – Microsoft is introducing admin controls to allow organizations to decide how shared folders appear in OneDrive.
The fix is being gradually rolled out through OneDrive updates, and Microsoft recommends keeping OneDrive updated to the latest version to ensure a seamless experience.
How to Fix OneDrive Shared Folders Turning into Shortcut Links
If your shared folders are still appearing as internet shortcut links, here are a few troubleshooting steps:
1. Update OneDrive to the Latest Version
Ensure you’re running the latest OneDrive client:
Windows: Open OneDrive settings > About > Check for
updates.
Mac: Go to OneDrive settings and update to the latest
version via the App Store.
2. Unlink and Re-Link OneDrive
Right-click the OneDrive icon in the taskbar.
Click Settings > Account > Unlink this PC.
Sign in again and set up OneDrive from scratch.
3. Re-add Shared Folders to OneDrive
Open OneDrive Online in a browser.
Locate the shared folder.
Click "Add shortcut to My Files" to sync it back
to OneDrive.
4. Check Group Policy Settings (For IT Admins)
Admins managing OneDrive in an organization can modify OneDrive Group Policy settings to control how shared folders behave.
Microsoft’s decision to convert OneDrive shared folders into internet shortcut links caused significant inconvenience for users. However, with the latest update, Microsoft is rolling back the change and restoring normal functionality to ensure that shared folders sync properly again.
Keeping your OneDrive up to date and following the
troubleshooting steps above should help resolve any remaining issues. If you’re
still facing problems, Microsoft’s official support page and community forums
provide additional guidance.
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